Troubleshooting
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      1. Portainer Knowledge Base
      2. Troubleshooting

      “Failed logging user activity” Error in Portainer

      Issue

      You may encounter the following error in Portainer:

      “Failed logging user activity”

      Cause

      This error typically occurs when the useractivity.db file is missing or inaccessible within the Portainer Server’s volume. This can impact:

      • Viewing activity logs within Portainer

      • Creating backups, as logging is part of the process

      Solution

      To resolve this issue:

      1. Restart the Portainer Server container

        Restarting the container will regenerate the useractivity.db file if it is missing and restore normal logging functionality.

      Steps to Restart (Docker Example)

      docker restart portainer

      If this happens frequently, consider checking your volume mappings and file system permissions to ensure Portainer can consistently access and write to its data volume.