Troubleshooting

Check here for help with common issues and how to troubleshoot your Portainer installation.

• I am unable to push an image to an AWS Elastic Container Registry
• Why has my Environment IP not updated after I changed it?
• Why do I see a lot of TLS handshake errors in my Portainer and/or Agent logs?
• Why can't I use the console with my container?
• How can I move existing Edge Agent deployments to a new Portainer Server instance?
• Why is my node count higher than it should be?
• How do automatic updates for stacks/applications work?
• How does the image update notification icon work?
• Can I build an image while deploying a stack/application from Git?
• Why can't my agents communicate with Portainer on Swarm?
• Why don't custom standalone app templates show when using Docker Swarm?
• Can you view deleted container logs in Portainer?
• I enabled "Force HTTPS only" and now I'm locked out of Portainer. How do I get back in?
• Exposed ports in the container view redirect me to 0.0.0.0. What can I do?
• How can I switch back to internal authentication?
• How do I reset my Portainer password?
• How can I get the logs for Portainer itself?
• Why can't my users see anything in the environment they have access to?
• How do I configure Portainer's GitOps features to authenticate to a Bitbucket repository?
• Why is a feature only available in Portainer Business Edition?
• Client sent an HTTP request to an HTTPS server
• Runtime and Resource sliders are not showing the set value on ARM
• My license is valid but I get "Failed to get license info" or "Unable to retrieve license info" messages. How can I fix this?
• How to enable/disable image Up-to-date indicator
• Why are stack deployment times slow?
• What does a 500 error code mean?
• Why is my console closing after a certain time?
• How can I use my custom certificate authority (CA) with Portainer?
• Troubleshooting Edge Agent Connection Issues
• How can I roll back to a previous version of Portainer?
• Unable to Access Pod Logs in My k0s Cluster
• Unable to Login via LDAP in Portainer
• Environment Variable Management in Docker: .env vs. stack.env
• Why is my Portainer Edge Agent using a large amount of memory
• “Failed logging user activity” Error in Portainer
• Unable to Authenticate After Portainer Update